Terms of sale

General terms and Conditions of Sale
These General Terms and Conditions of Sale govern how we sell and deliver our products to you.
The product prices are those expressly indicated on our website www.operaroma.it/shop and include VAT (Sales Tax).

Delivery

Delivery is effected using the services of Poste Italiane and/or other Poste Group companies/partners.
The nationwide distribution of post offices and post delivery services in Italy ensure speedy delivery.
You can track the status of your shipment via the link that we will send you in our email confirming shipment.
Please send an email to operashop@mpmirabilia.it should any problem arise.

Shipping costs and times

Italy
Weight Range (kg) Cost (€) operashop@mpmirabilia.it
0-2 6.00
2-5 7.00
5-10 8.00
10-20 9.50
Publishing products – Italy
Weight Range (kg) Cost (€)
0-2 3.50
2-5 4.50

Delivery within 4 working days (excluding Saturdays, Sundays and Public Holidays)

 

Europe

Weight Range (kg) Cost Zone 1 Cost Zone 2 Cost Zone 3 Cost Zone 4
0-2 14.50 18.00 19.50 41.00
2-5 17.00 20.50 23.50 45.00
5-10 19.50 25.00 30.50 49.00
Delivery within 3-5 working days

 

Outside Europe

Weight Range (kg) Cost Zone 5 Cost Zone 6 Cost Zone 7 Cost Zone 8
0-2 36.50 38.00 40.50 51.00
2-5 47.00 50.00 53.50 62.00
5-10 66.50 71.00 77.50 92.00
Delivery within 3-5 working days

 

Shipping Zones

Europe
Outside Europe
Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Austria France Croatia Azores Afghanistan Albania Anguilla Angola
Belgium Monaco Estonia Busingen Armenia Algeria Bangladesh Antigua and Barbuda
Denmark United Kingdom Finland Ceuta Azerbaijan Saudi Arabia Benin Dutch Antilles
Germany Spain Greece Helgoland Belarus Bahrain Bolivia Argentina
Luxembourg Ireland Iceland Bosnia and Herzegovina Egypt Burkina Faso Aruba
Holland Latvia Balearic Islands Bulgaria Ethiopia Burundi Australia
Poland Lithuania Canary Islands Cyprus Ghana  Bhutan  Bahamas
Czech Republic Malta Liechtenstein Kazakhstan Gibraltar Cambodia Barbados
Slovakia Portugal Madeira Kirghizstan Jordan Cameroon Belize
Slovenia Romania Melilla Kosovo India Canada Bermuda
Hungary Sweden Mount Athos Moldavia Israel Capo Verde Botswana
Norway Montenegro Kuwait Chad Brazil
Switzerland Republic of Macedonia Lebanon China Brunei
Serbia Libya Colombia Chile
Tajikistan Morocco Ivory Coast Comoros
Turkmenistan Mauritania Dominica South Korea
Ukraine Niger United Arab Emirates Costa Rica
Uzbekistan Nigeria Eritrea Cuba
Oman Gabon Ecuador
Pakistan Gambia El Salvador
Palestine Georgia Fiji
Qatar Djibouti Philippines
Ruanda Guinea Bissau Jamaica
Russia Guyana Japan
Senegal Hong Kong Grenada
Syria Iran Guatemala
Sudan Iraq Guinea
Tunisia Kenya Equatorial Guinea
Turkey Liberia Haiti
Yemen Malawi Honduras
Malaysia Indonesia
Mali Cayman Islands
Mauritius Solomon Islands
Mongolia Kiribati
Nepal Laos
Porto Rico Lesotho
Central African Republic Macao
Republic of Congo Madagascar
Dominican Republic Maldive
South African Republic Mexico
Saint Kitts e Nevis Mozambique
Seychelles Myanmar Burma
Sierra Leone Namibia
Sri Lanka Nicaragua
Taiwan New Caledonia
Tanzania New Zealand
Thailand Panama
Togo Peru
Trinidad e Tobago French Polynesia
U.S.A Saint Lucia
Uganda Saint Vincent and the Grenadines
Venezuela Samoa
Zimbabwe Sao Tome and Principe
Singapore
Suriname
Swaziland
Tonga
Uruguay
Vanuatu
Vietnam
Zambia

Warranty and Returns

You have the right to cancel your order within 10 days from placing your order. To do this, please send a written communication to MP Mirabilia Servizi S.r.l.
Should you decide to cancel your order, you must return the goods, together with the original shipping documents, at your own expense; returns must be sent as an insured parcel, free port, within 10 days from receipt of the goods.
Your right to cancel an order is not valid in the case of sealed goods, once opened.
All products bearing a “SIAE” seal must be returned with said seal intact. If this seal has been damaged or missing, we will return the products to you and charge you for the shipping costs incurred.

Payment

Accepted forms of payment: Credit Card and Bank Transfer.

Data Security

All transactions using the “QuiPago” platform are secure.
This platform is PCI DSS (Payment Card Industry Data Security Standard) certified, guaranteeing the maximum level of security possible.
Moreover, all E-COMMERCE transactions are managed using the 3D Secure (3-Domain Secure) Verified by Visa and Master Card Secure-Code protocols. These guarantee maximum protection for internet purchases as they require the holder of the credit card to provide further security information before payment can be made.

Place of Jurisdiction

Any disputes that may arise in connection with contracts between yourselves and the Teatro dell’Opera di Roma shall be judged exclusively by the Court of Rome.

Your Order

Product Total
Magnet “Tosca” × 1 € 5.00
Subtotal € 5.00 (Includes € 0.90 VAT)
Shipping
Details
Shipping – Italy : € 6.00

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